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Security Monitoring Service

Our Company Values


Our objective is to make sure our clients think our alarm monitoring and security services are excellent in every way. Our employees are dedicated to ensuring that we uphold the highest standards across the board in all our dealings with our clients, both on the ground and at our head office. Excellence also means attracting the most talented individuals to our workforce and then making sure they have all the necessary training and skills they need in order to excel.


At Total Guard, we are committed to acting responsibly. Whether it’s in delivering the highest standards of service to our clients, ensuring our workforce has access to training and development to help further their careers, or in recognising our duty to mitigate our environmental impact, we take all our responsibilities very seriously.


While we strive to deliver excellence to all our clients, we know that there is always something we can do better. We listen to our clients all the time – your feedback helps us to improve and hone our security monitoring service. We’re always looking for ways to develop and improve the effectiveness of our systems and embrace innovation and new technology that will help us achieve and deliver more to our clients.

Total Guard Security Monitoring Service London

Our goals are simple:

1. To deliver reliable, cost-effective services of the highest quality with integrity.
2. To consistently meet and exceed the needs of our clients.
3. And to do this whilst adhering to all statutory, self-regulatory and environmental requirements.

Established in 1988, the Total Group is a family-run business founded on the pure ethos of delivering excellent client satisfaction in all we do. We are totally committed to all our clients and to the quality of security monitoring service we provide to every single one. We understand that each client is unique and tailor our contracts appropriately.

security monitoring services

We make it our business to understand the specific needs for every single one of our clients and believe that it is this personal touch which makes us stand out from the competition.

Keyholding Services

Total Guard will be your company’s primary key holder, responding immediately to any security alarm activations, giving you and your employees peace of mind and avoiding inconvenience. Find out more about our keyholding service.

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Concierge Services

Total Guard concierge security services can be used on a full-time basis or to cover holidays and sickness. Our operatives will always be professional and personable and be fully briefed on your building’s business and their role within it.

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CCTV Monitoring Service

Total Guard can help with your CCTV requirements, including advising you on a new or updated system and CCTV monitoring your premises 24 hours a day, 7 days a week.

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Manned Guarding

Total Guard offers manned guarding services across London. All our security officers are highly trained and vetted to give our clients complete confidence.

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Security Service Locations


0808 123 0003
[email protected]
45 Welbeck Street, London, W1G 8DZ


0808 123 0003
[email protected]
Suite 102, Lumina Business Centre, 32 -34 Lumina Way, Lumina Park, Enfield, London, EN1 1FS


0808 123 0003
[email protected]
Total Guard Reading, Davidson House, The Forbury, Forbury Square, Reading, RG1 3EU


0808 123 0003
[email protected]
Total Guard Maidenhead, 1 Bell Street, Maidenhead, SL6 1BU


0808 123 0003
[email protected]
Total Guard Blackpool, 295/297 Church Street, Blackpool, FY1 3PJ

Charitable Causes

Total Guard is lucky to be in a position to support several charities and great causes, both locally and nationally. We’re very proud that we can make a difference, even if it’s only in a small way.

This is a registered charity based locally to Total Guard’s North London office. It was founded by the father of a woman who died in 2011 aged 42, after a short battle with brain cancer.

In Sue’s Name aims to raise funds to help further research into the causes of brain cancer and to provide solutions for suffers and their families. We are one of the sponsors of the annual Golf Day, specifically the trophies. Over the years, the charity has raised over £100,000 and we are delighted to be associated with this worthy cause.

World Child Cancer is a London-based charity whose aim is to help some of the poorest children around the world access cancer diagnosis and care. These children and their families struggle to find appropriate treatment and subsequently to shoulder the huge financial burden that a cancer diagnosis brings.

World Child Cancer create twinning partnerships between hospitals in the developing world and childhood cancer hospitals in the developed world. Through these partnerships, valuable expertise is shared to help build and develop the capacity and knowledge of local doctors and nurses.

World Child Cancer also fund awareness programmes, support treatment costs, ward equipment and essential staff posts, and advocate with policy makers. They also help to build the resilience of families during an extremely difficult time. We provided a number of days cleaning per year at no cost to World Child Cancer.

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Established in 1999, Centre Stage School of Performing Arts provides training in Drama, Dance and Singing to students aged 4 to 19 in North London. The ethos of the school is to provide high quality performing arts training with a warm and compassionate environment.

As well as enhancing students understanding of the arts, Centre Stage aims to increase their self-confidence through personal development, with community spirit and mutual respect at the heart of the school.

We support Centre Stage with sponsorship of events throughout their annual calendar, including sponsorship of some of the awards at their annual “Oscars” night.

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Acorn Theatre Company is an amateur dramatic society based in North London. Established in 1989, their aims are to put on pantomimes and musical shows, whilst raising money for local charities. Since their inception, they have raised over £73,000 for charities including the North London Hospice, Noah’s Ark Children’s Hospice, the Enfield branch of the National Autistic Society, the Friends of Cheviots Children’s Centre, DAZU (for young carers) and many more.

Total Clean supports Acorn by advertising in the programmes for their productions.

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Children with Cancer is the leading national childrens’ charity dedicated to the fight against all childhood cancers.

Funds raised by the charity go towards funding life-saving research into the causes, prevention and treatment of childhood cancers, funding innovative welfare projects to provide better care for young cancer patients and their families, campaigning to raise awareness of childhood cancers to protect more children and improving the lives of young cancer patients, today and for future generations.

We were involved with Children with Cancer for over 5 years, supporting them with a commercial arrangement that generated over £2,000 per year in charitable donations.

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Hope for Gabriel is a charity set up by the parents of a little boy who was diagnosed with Duchenne Muscular Dystrophy five years ago. The charity is based in North London, near to our head office.

Duchenne Muscular Dystrophy is a progressive muscle wasting condition for which there is currently no cure. Duchenne sufferers lose the ability to walk between the ages of 8 and 12 years old, and also the use of their arms and muscles in the upper body. Gradually, all muscles in the body deteriorate, affecting the heart and lungs as well, reducing life expectancy to late teens to mid-twenties.

We were delighted to support Hope for Gabriel’s Charity Ball and wish them all the best with their future fundraising efforts.

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Why Choose Our Security Monitoring Service Solutions

A Seamless Transition

No need to be concerned about moving an existing contract to Total Guard. Over the course of our 30 years’ experience, we have developed a very thorough, tried and tested process of transition and contract mobilisation, taking into account the specific requirements of each new client. Each client has a dedicated Total Guard contact who manages the transition process and our senior team oversees the planning and mobilisation stage of each contract, ensuring a smooth start to your relationship with Total Guard.

Quality Management

At Total Guard, we have made significant investment in our systems development to help us deliver our quality service wherever we work. We have a responsive supervisory and management structure – our onsite workforce, site supervisors, regional managers and head office operations team work alongside our customer relations staff to deliver our high-quality service.

Environmental Awareness

We are all increasingly aware of our responsibilities to making sure that our planet survives for our children, grandchildren and great-grandchildren. We take these very seriously, highlighted by our strict adherence to our ISO 14001 certification, which gives us a framework for environmental management best practice. In addition to this, we voluntarily subscribe to CO2 Balance and are certified as a ‘CarbonZero’ business.

Round The Clock Service

Our onsite teams are available according to each client’s specific needs, at the time and on the day(s) required. Our offsite supervisors, regional managers and operations teams are also only a call away to deal with any ad hoc or emergency issues.

Recruitment And Training

We are dedicated to employing the highest calibre of employee possible and believe we can only attract the best people if we offer excellent training and employee career development prospects. All our prospective employees are subject to a rigorous recruitment vetting procedure. All are expected to produce original documentation for verification, which exceeds the guidelines set by the Home Office. Full induction training is given to each and every new member of staff, including a full introduction to all our company policies and a thorough explanation of our high expectations with regard to professionalism, reliability and attention to detail.

Equal Opportunities And Diversity

Total Guard is an equal opportunities employer. Our aim is that no job applicant or member of staff will receive less favourable treatment due to their gender, marital status, disability, race, religion, colour or nationality. We are committed to the constant monitoring of our policies and business operations to maintain compliance with The Equality Act 201 and regularly review our selection criteria and procedures to ensure that employees and applicants are selected, promoted and treated on the basis of their relevant merits and abilities.

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